Veterinary Technicians & Assistants

Westgate Pet & Bird Hospital has assembled a group of Veterinary Technicians and Veterinary Assistants who are extraordinarily talented and passionate individuals. Each team member has a unique and individualistic approach to the veterinary care provided at our one of a kind facility. Read more about our incredible Veterinary Technicians and Assistants below!

Licensed Veterinary Technician

Robyn joined the Westgate Pet & Bird Hospital team in July of 1988. She attended Sul Ross State University where she completed the Registered Veterinary Technician program. As a Licensed Veterinary Technician, some of her responsibilities include surgical assisting, monitoring critical care patients, and assisting the doctors with inpatient care.

She is a proud member of the American Animal Hospital Association (AAHA), Texas Veterinary Medical Association (TVMA), Veterinary Technician Association of Texas (VTAT), National Veterinary Technician Association (NVTA), and the Academy of Veterinary Emergency & Critical Care Technicians (AVECCT).

When she isn’t working, Robyn cares for several pets of her own. They include three German Shepherds, a Peruvian Inca Orchid (pictured), two cats, a ferret, a Quarter Horse and an African Grey. She spends her free time volunteering with Austin’s Wildlife Rescue (AWR) raising and rehabilitating small mammals, including raccoons and squirrels. One of the highlights of volunteering with AWR is caring for their educational ambassador, Henry the Barn Owl. Robyn also enjoys horseback riding, camping, and spending time with family.

Licensed Veterinary Technician

Tracy is a Licensed Veterinary Technician here at Westgate Pet & Bird Hospital. She joined our staff in January of 2000. Tracy earned her Bachelor of Science Degree in Anthropology from Southern Methodist University, and her Associates Degree in Veterinary Medical Technology from Wilson College in Chambersburg, PA. She is also a Certified Laboratory Animal Technologist.

With 25 years of experience in the animal care field, Tracy refers to Westgate as “the most progressive hospital” that she has ever worked for. She appreciates being a part of a dedicated and caring staff that is always applying new techniques and procedures.

At home, Tracy cares for five dogs, four birds, three cats and a turtle named Olive. In her free time, she enjoys gardening, swimming, traveling and camping. She is also an avid reader and hobbyist bird watcher.

Bonnie, Veterinary Assistant

Bonnie is a full time Veterinary Assistant who joined our team in December 2015. Clients often comment on her friendly personality and her ability to make their pets comfortable during their visits. Bonnie assists in surgery, feeding and medicating patients, processing labwork, dental procedures and more. She's currently enrolled in the Certified Veterinary Assistant Program that our hospital offers to the staff.

Bonnie takes pride in the exceptional patient care offered here at Westgate Pet & Bird Hospital. "I love hearing when the owner or doctor tells us that the patient feels better or is on the road to recovery after receiving treatment.”

At home, Bonnie has three pets, a Chow Mix named Nala, a domestic shorthair named Taco, and a Cockatiel named Luna. While she enjoys being a "homebody," she also likes attending shows at the different music venues throughout Austin.

Jennifer, Veterinary Assistant

Jennifer is soft spoken and diligent with a vast knowledge of avian care and behavior that she readily shares with clients and coworkers. She joined our team in March 2016 as a full-time Veterinary Assistant. Some of her responsibilities include client communication and education, assisting our veterinarians with surgery and dental procedures, taking radiographs and processing lab samples.

With a Bachelors of Science degree in Biology and an Associates degree in Science-Zoo Animal Technology, Jennifer has acquired 22 plus years of experience in the animal care field. Some of her roles included a supervisor and senior keeper position in the Bird Department at the San Antonio Zoo, and the Bird Department manager at Gallery of Pets.

Jennifer has 8 birds of her own including an African Grey Parrot named Scarlet, Jade the Eclectus, Mary Ann, a Golden Conure, a Sun Conure by the name of Tequila, a Brown Throated Conure called Shu Shu, Q the Quaker Parrot, Lovey the Lovebird and a Cockatiel named Skipper. When she has free time, she enjoys swimming, reading, cooking, watching “The Office” and camping.

Tom, Veterinary Assistant

Our clients may recognize Tom as a TV celebrity from the National Geographic series Dr K’s Exotic Animal ER. Tom received his Associate of Applied Sciences in Veterinary Technology from the Bel-Rea Institute of Animal Technology in Denver Colorado, “Go Ground Squirrels!”

With 16 years of animal care experience, Tom is a soft-spoken, calming influence who is always willing to lend a hand and share his knowledge with staff and clients. Some of his daily responsibilities include technical support for our veterinarians, anesthetic monitoring of various species, radiography and phlebotomy. He also assists with dental care and the administering of meds and vaccines.

At work, Tom loves playing with the happy dogs and working with large parrots and reptiles. At home, Tom cares for two pets of his own, a 47-year-old Double Yellow Headed Amazon named Sunshine, and a terrier mix named Kupcake. In his free time, he enjoys fly-fishing, fly-tying and collecting antique Halloween decorations and Charles Shultz “Peanuts” books.


Bio coming soon!


Bio coming soon!


Bio coming soon!


Bio coming soon!

Shelby Mcintosh,
Client Care Specialist

Shelby provides client care, coordinates referrals to specialty practices and making sure everything stays organized and accounted for. She loves meeting clients and their pets. She is also responsible for the awesome playlists we have in the waiting room! She is a very creative person and currently enrolled in a Receptionist Certification Program and has been involved in animal-related fields for over two and a half years.

Shelby enjoys how Westgate Pet & Bird Hospital welcomes all kinds of pets. I love learning more about exotics, reptiles, and all the awesome pets we see. She has a Blonde Husky named Duncan Donut McIntosh. In her spare time, she loves to create new art pieces for events around Austin and river wandering with her pup.

Meg Bryan, Veterinary Assistant

Meg is one of our full-time Veterinary Assistants. She joined the Westgate Pet & Bird Hospital team in September of 2013. Meg is a Licensed Veterinary Technician in the state of California and is currently enrolled in the CVA program working towards becoming licensed in Texas as an LVT. Some of her hospital responsibilities include surgery technician, blood draws, patient care, administering medications and vaccines, taking radiographs, and assisting the doctors.

In addition to her career in animal care, Meg has her own embroidery business and is an event planner. In her free time, she enjoys spin classes, tending to her plants, going to the movies, and listening to podcasts. She also loves visiting Barton Springs with her main man, Ryan. At home, Meg cares for three cats of her own, Guthrie, Bowser, and Lynn.

Bekah, Veterinary Assistant

Bekah joined Westgate Pet & Bird Hospital in September 2016 as a full time Veterinary Assistant. She is also a Fear Free certified veterinary professional with a primary focus on preventing and alleviating fear, anxiety and stress in pets during their visits. She is always a great resource for the staff when we are caring for an especially nervous pet.

Bekah has been in the animal-related field for four years, previously working as a veterinary technician at Austin Pets Alive for two years before joining our team. Some of her current responsibilities include surgical prep and assistance, anesthetic monitoring, lab collection, radiology, nursing care for hospitalized patients and more.

"Westgate Pet & Bird Hospital provides a great environment to learn and move forward. I love working at the most reliant exotic hospital for miles around," Bekah says.

Bekah loves yoga, hiking/exploring, and exercise in her free time. She also has a Chow Chow named Chiquita and a Pittie Mix named Friend.